Public Courses

Advance Your Career with Our Virtual Public Courses. Choose from Leadership, Communication, and More.

Virtual Instructor-Led Training

At Kwelanga Training, we believe that training shouldn’t be confined to a traditional classroom. That’s why we offer a wide range of public business skills courses delivered through Virtual Instructor-Led Training (VILT). Our public courses are designed to attract participants from various businesses and industries, providing a unique opportunity for networking, knowledge sharing, and collaboration.

Experience the Benefits of Online Learning:

Flexibility: Learn from anywhere, at your own pace.
Interaction: Engage with instructors and classmates in real-time.
Effectiveness: Benefit from hands-on learning, collaborative discussions, and high engagement levels.

How VILT Works:

Virtual Classroom: Join our online training sessions using a simple video conferencing platform.
Interactive Learning: Participate in role-playing exercises and breakout room activities to enhance learning and collaboration.
Personalised Support: Receive guidance and feedback from experienced instructors.

Assertiveness Skills [1 Day]

The programme is a one-day workshop designed to explore the delegates’ interpersonal skills which enhance the ability to communicate successfully with clients and peers alike. The course offers tools…

Building Positive Workplace Relationships [1 Day]

In any organisation, the positive management of relationships will ensure productivity. Sound relationships create of a culture of trust and loyalty where individuals are motivated and committed to d…

Business Partnering [1 Day]

Successful business partnering relies on more than technical know-how. It demands a blend of interpersonal, and emotional skills that enable professionals to build trust, influence outcomes, and coll…

Business Writing [2 Days]

The programme is designed to provide learners with the ability to follow a process in writing texts required in business. It is intended to promote clear, unambiguous communication in plain language…

Coaching & Mentoring [2 Days]

Organisational change management, employee motivation and development, and developing leadership and emotional intelligence competencies are crucial success factors for individuals and organisations…

Conflict Management [1 Day]

The programme is designed to identify and manage the resolution of personal conflict between individuals or teams. The main focus is on the workplace, although the same principles can be used elsewhe…

Critical Thinking Skills [2 Days]

In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way…

Customer Service [2 Days]

The Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and extern…

Delegation – The Art of Delegating Effectively [1 DAY]

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Although one of the hardest skills to master, the skill can be learned…

Developing Resilience [1 Day]

Resilience is the ability to cope with the challenges, problems, barriers, limited resources and set-backs we face in life, and to become stronger because of them. It relies on different skills and d…

Email Etiquette [1 Day]

In this age of fast changing technology, email is the preferred and often most efficient form of business communication. Yet many organisations overlook the etiquette framework that should be in plac…

Emotional Intelligence [2 Days]

In today’s business environment Emotional Intelligence and communication skills are the fundamentals for success in every organisation. It is becoming critical to not only understand the scope of wor…

ETHICS IN THE WORKPLACE [1 DAY]

Workplace ethics plays an important role in company growth and development. Ethics in the workplace is defined as the moral code that guides the behaviour of employees with respect to what is right…

Everyday On-the-Job Training [2.5 Hours]

Most workplace learning does not happen in a classroom – it happens while work is being done. Every day, employees support the learning of others by explaining tasks, demonstrating processes, guiding…

Finance for Non-Financial Managers [2 Days]

The programme is designed to provide Non-Financial Managers with a better understanding of the dynamics involved in financial management and to equip them with practical experience. Delegates will be…

First-Line Manager Development Programme [9 Days]

This workshop helps managers, team leaders, and supervisors enhance their leadership skills, align teams with organisational goals, and drive exceptional performance. It focuses on effective team man…

INFLUENCE AND PERSUASION [1 DAY]

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence and persuade in many ways and with great frequency. Effective persuasion methods and influ…

MANAGING PRESSURE AND MAINTAINING BALANCE [1 DAY]

Many have been affected negatively by pressure and stress, resulting in serious consequences to health and life, as well as poor work performance. Having skills to draw on for dealing with extreme b…

Mastering Business Communication [2 Days]

Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives. With the constant increase of pace, the complex choices we have…

Minute Taking [1 Day]

The Minute Taking workshop has been developed to prepare office professionals with the skills they need to be effective in running meetings and keeping accurate minutes. COURSE OBJECTIVES TARGET…

MOTIVATING YOUR WORKFORCE [1 DAY]

Employees who feel they are valued and recognised for the work they do are more motivated, responsible, and productive. This one-day workshop will help team leaders, supervisors and managers create…

Negotiating Skills [2 Days]

The Negotiating Skills programme focuses on the techniques, structures and interpersonal communication skills necessary to increase the chances of a successful outcome to negotiations. The workshop t…

People Management & Leadership [3 Days]

The aim of the People Management and Leadership workshop is to strengthen your current management and leadership skills with a powerful, more distinguished dimension. This workshop has been designed…

Powerful Presentations [2 Days]

The ability to present oneself effectively with confidence is one of the most highly sought after skills in the workplace. This course will give the delegate the tools to present to both large and sm…

Problem Solving & Decision Making [2 Days]

Why is it that some people find it easy to solve tough problems with simple solutions while others find this feat nearly impossible? You’ve no doubt looked at solutions to problems and said, “I shoul…

Professional Skills for Secretaries & Administrators [2 Days]

Office Professionals of the 21st Century require knowledge, skills and abilities that are closely aligned to many of those of their managers. They are required to have problem solving abilities and t…

Project Management Fundamentals [2 Days]

All employees in an organisation may at times work with projects. This may bring you into contact with consultants, project teams and project managers. Whilst you may not manage specific projects it…

Report Writing [2 Days]

The programme has been developed to assist delegates to grasp the essential components of various types of reports and their formats. Delegates are shown how to plan, write and edit reports for use a…

Sales Accelerator for Business Development [2 Days]

The Sales Accelerator offers a practical approach for developing and sharpening essential sales skills. The fundamentals of conventional selling, such as prospecting and making appointments with targ…

Strategic and Critical Thinking in the Modern Workplace [3 Days]

In today’s fast-paced, information-saturated world, we are constantly challenged to make decisions, solve problems, and stay ahead of the curve. From workplace conversations to broader business chall…

Stress Management [1 Day]

Stress management is about taking charge of your lifestyle, thoughts, emotions and how to deal with problems. No matter how stressful life seems, there are steps you can take to relieve the pressure…

Supervisory Skills [2 Days]

The purpose of the Supervisory Skills workshop is to strengthen your current supervisory skills. It explores the role of the team leader in ensuring that the team meets organisational or required st…

Telephone Excellence [2 Days]

The Telephone Excellence programme covers all key aspects of proper conduct and practices in the reception area and equips front-line telephonists with the practical skills to operate productively an…

Time Management [1 Day]

The Time Management programme gives delegates the skills to analyse their personal and team time problems, and to choose and implement solutions which suit their positions and work-styles. This works…

Train the Trainer [2 Days]

Effective facilitation is the goal of this course! Facilitation is assisting a group to determine and or achieve a particular task. To achieve the most effective outcomes however, one needs to look f…

Training Calendars

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Kwelanga Vouchers give your business the flexibility of a prepaid training wallet – valid for 12 months and redeemable across our full range of leadership, communication, service, and soft skills programmes.

View our Promotions Page for further info or Contact us to learn more.

Public Courses

Advance Your Career with Our Virtual Public Courses. Choose from Leadership, Communication, and More.

Virtual Instructor-Led Training

Training Calendars

Save with Kwelanga Training’s Voucher Program:

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