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Sales and Service Courses

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence and persuade in many ways and with great frequency. Effective persuasion methods and influ…
The training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers. Del…
The programme will be designed to improve the professionalism of the employees and achieve consistency of service levels in the Call Centre. Delegates will understand the impact on them and their org…
This modular interactive Analytical Sales Mastery workshop teaches the principles of manifesting success and productivity consciously through consistently applying skills and steps that need to be ap…
The Sales Accelerator offers a practical approach for developing and sharpening essential sales skills. The fundamentals of conventional selling, such as prospecting and making appointments with targ…
The Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and extern…
The Negotiating Skills programme focuses on the techniques, structures and interpersonal communication skills necessary to increase the chances of a successful outcome to negotiations. The workshop t…
In this age of fast changing technology, email is the preferred and often most efficient form of business communication. Yet many organisations overlook the etiquette framework that should be in plac…

Kwelanga Training has been awarded FULL ACCREDITATION as a Provider of Education and Training with the Services SETA. As a dynamic L&D solutions company, we’re committed to guiding you on your learning journey.

Utilising innovative tools like the Learning Journey Framework, Learning Discovery Pathway, Learning Journey Planner, and Impact Compass, as well as offering customised programmes, we’ll equip you with the knowledge and skills you need to succeed.

All our corporate solutions are offered both face-to-face and virtually to cater to your specific needs and preferences.

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