Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives. With the constant increase of pace, the complex choices we have to make and the range of communication channels available, we have to access new and smarter ways of communicating. In exploring these ways, this programme includes a look at Emotional Intelligence, Social Intelligence as well as the pillars of Neuro Linguistic Programming in order to give the learner a deeper understanding of the need for our communication to become more intelligent and intuitive
COURSE OBJECTIVES
TARGET AUDIENCE
COURSE CONTENT
Project a professional, positive personal image
Learn how to use positive language
Select and apply the correct communication channel
Ensure your communication has a clear purpose and objective
Be aware of sensory acuity and develop rapport
Develop presentation skills
Master difficult conversations
Develop confidence in giving and receiving feedback
Master the art of modern written communication.
The two day course targets all business professionals who communicate on a regular basis with individuals
of different levels of skills, knowledge and ability. The course is open to all individuals who need to master the
skills of communicating in a diverse community using either written, verbal or non-verbal skills
