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Public Courses

Advance your career with our Virtual Instructor-Led courses.
Choose from leadership, communication, and more.

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Virtual Instructor-Led Training

At Kwelanga Training, we believe that training shouldn’t be confined to a traditional classroom. That’s why we offer a wide range of public business skills courses delivered through Virtual Instructor-Led Training (VILT). Our public courses are designed to attract participants from various businesses and industries, providing a unique opportunity for networking, knowledge sharing, and collaboration.

Experience the Benefits of Online Learning:

  • Flexibility: Learn from anywhere, at your own pace.
  • Interaction: Engage with instructors and classmates in real-time.
  • Effectiveness: Benefit from hands-on learning, collaborative discussions, and high engagement levels.

How VILT Works:

  • Virtual Classroom: Join our online training sessions using a simple video conferencing platform.
  • Interactive Learning: Participate in role-playing exercises and breakout room activities to enhance learning and collaboration.
  • Personalised Support: Receive guidance and feedback from experienced instructors.
Assertiveness Skills [1 Day]

Assertiveness Skills [1 Day]

The programme is a one-day workshop designed to explore the delegates’ interpersonal skills which enhance the ability to communicate successfully with clients and peers alike. The course offers too…
Building Positive Workplace Relationships [1 Day]

Building Positive Workplace Relationships [1 Day]

In any organisation, the positive management of relationships will ensure productivity. Sound relationships create of a culture of trust and loyalty where individuals are motivated and committed to…
Business Writing [2 Days]

Business Writing [2 Days]

The programme is designed to provide learners with the ability to follow a process in writing texts required in business. It is intended to promote clear, unambiguous communication in plain languag…
Coaching & Mentoring [2 Days]

Coaching & Mentoring [2 Days]

Organisational change management, employee motivation and development, and developing leadership and emotional intelligence competencies are crucial success factors for individuals and organisation…
Conflict Management [1 Day]

Conflict Management [1 Day]

The programme is designed to identify and manage the resolution of personal conflict between individuals or teams. The main focus is on the workplace, although the same principles can be used elsew…
Critical Thinking Skills [2 Days]

Critical Thinking Skills [2 Days]

In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way…
Customer Service [2 Days]

Customer Service [2 Days]

The Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and exte…
Delegation – The Art of Delegating Effectively [1 DAY]

Delegation – The Art of Delegating Effectively [1 DAY]

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Although one of the hardest skills to master, the skill can be learned…
Developing Resilience [1 Day]

Developing Resilience [1 Day]

Resilience is the ability to overcome challenges, setbacks, and limited resources, emerging stronger as a result. It involves skills like rational thinking, emotional and physical health, and stron…
Email Etiquette [1 Day]

Email Etiquette [1 Day]

In this age of fast changing technology, email is the preferred and often most efficient form of business communication. Yet many organisations overlook the etiquette framework that should be in pl…
Emotional Intelligence [2 Days]

Emotional Intelligence [2 Days]

In today’s business environment Emotional Intelligence and communication skills are the fundamentals for success in every organisation. It is becoming critical to not only understand the scope of w…
ETHICS IN THE WORKPLACE [1 DAY]

ETHICS IN THE WORKPLACE [1 DAY]

Workplace ethics plays an important role in company growth and development. Ethics in the workplace is defined as the moral code that guides the behaviour of employees with respect to what is righ…
Finance for Non-Financial Managers [2 Days]

Finance for Non-Financial Managers [2 Days]

The programme is designed to provide Non-Financial Managers with a better understanding of the dynamics involved in financial management and to equip them with practical experience. Delegates will …
INFLUENCE AND PERSUASION [1 DAY]

INFLUENCE AND PERSUASION [1 DAY]

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence and persuade in many ways and with great frequency. Effective persuasion methods and inf…
MANAGING PRESSURE AND MAINTAINING BALANCE [1 DAY]

MANAGING PRESSURE AND MAINTAINING BALANCE [1 DAY]

Many have been affected negatively by pressure and stress, resulting in serious consequences to health and life, as well as poor work performance. Having skills to draw on for dealing with extreme…
Mastering Business Communication [2 Days]

Mastering Business Communication [2 Days]

Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives. With the constant increase of pace, the complex choices we hav…
Minute Taking [1 Day]

Minute Taking [1 Day]

The Minute Taking workshop has been developed to prepare office professionals with the skills they need to be effective in running meetings and keeping accurate minutes. COURSE OBJECTIVES TARG…
MOTIVATING YOUR WORKFORCE [1 DAY]

MOTIVATING YOUR WORKFORCE [1 DAY]

Employees who feel they are valued and recognised for the work they do are more motivated, responsible, and productive. This one-day workshop will help team leaders, supervisors and managers creat…
Negotiating Skills [2 Days]

Negotiating Skills [2 Days]

The Negotiating Skills programme focuses on the techniques, structures and interpersonal communication skills necessary to increase the chances of a successful outcome to negotiations. The workshop…
People Management & Leadership [3 Days]

People Management & Leadership [3 Days]

The aim of the People Management and Leadership workshop is to strengthen your current management and leadership skills with a powerful, more distinguished dimension. This workshop has been designe…
Powerful Presentations [2 Days]

Powerful Presentations [2 Days]

The ability to present oneself effectively with confidence is one of the most highly sought after skills in the workplace. This course will give the delegate the tools to present to both large and …
Problem Solving & Decision Making [2 Days]

Problem Solving & Decision Making [2 Days]

Why is it that some people find it easy to solve tough problems with simple solutions while others find this feat nearly impossible? You’ve no doubt looked at solutions to problems and said, “I sho…
Professional Skills for Secretaries & Administrators [2 Days]

Professional Skills for Secretaries & Administrators [2 Days]

Office Professionals of the 21st Century require knowledge, skills and abilities that are closely aligned to many of those of their managers. They are required to have problem solving abilities and…
Project Management Fundamentals [2 Days]

Project Management Fundamentals [2 Days]

All employees in an organisation may at times work with projects. This may bring you into contact with consultants, project teams and project managers. Whilst you may not manage specific projects i…
Report Writing [2 Days]

Report Writing [2 Days]

The programme has been developed to assist delegates to grasp the essential components of various types of reports and their formats. Delegates are shown how to plan, write and edit reports for use…
Sales Accelerator for Business Development [2 Days]

Sales Accelerator for Business Development [2 Days]

The Sales Accelerator offers a practical approach for developing and sharpening essential sales skills. The fundamentals of conventional selling, such as prospecting and making appointments with ta…
Stress Management [1 Day]

Stress Management [1 Day]

Stress management is about taking charge of your lifestyle, thoughts, emotions and how to deal with problems. No matter how stressful life seems, there are steps you can take to relieve the pressur…
Supervisory Skills [2 Days]

Supervisory Skills [2 Days]

The purpose of the Supervisory Skills  workshop is to strengthen your current supervisory skills. It explores the role of the team leader in ensuring that the team meets organisational or required …
Time Management [1 Day]

Time Management [1 Day]

The Time Management programme gives delegates the skills to analyse their personal and team time problems, and to choose and implement solutions which suit their positions and work-styles. This wor…
Train the Trainer [2 Days]

Train the Trainer [2 Days]

Effective facilitation is the goal of this course! Facilitation is assisting a group to determine and or achieve a particular task. To achieve the most effective outcomes however, one needs to look…

Training Calendars

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Save with Kwelanga Training’s Voucher Program:

Designed for flexibility and budget efficiency, our vouchers are the perfect solution for forward-thinking organisations. Purchase a minimum of 20 vouchers and enjoy a 10% discount, guaranteeing your access to our top-rated courses at today’s prices for a whole year.

Vouchers are your key to a range of Virtual Instructor-Led programmes, transferable across courses and employees, ensuring the right training meets the right team member. Contact us to learn more. 

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