On-Site Group Training

FOOTPRINT/LOCATION – BUSINESS SKILLS TRAINING IN SOUTHERN AFRICA

Kwelanga Training has offices based in Johannesburg, Durban, Cape Town and Port Elizabeth. On-site training can be presented at any location in Southern Africa, our facilitators will train at your premises.

Return on Investment in the Workplace
The primary objective of our training is to ensure knowledge acquired is applied successfully, adding real value and making a visible difference to work performance. Utilising a unique post course electronic “toolbox” for delegates and an on-line electronic evaluation tool for clients, we offer measurable training solutions providing return on investment in the workplace.

In-house training courses can be customised to suit the target group and each organisation’s specific skills requirement. We cement a professional business partnership with our clients by analysing training needs, understanding the outcomes required and offering solutions that ensure identified objectives are guaranteed within the timescales specified.

BRIDGING LEARNING FOR BUSINESS RESULTS

Return on Investment (ROI) Reporting

Utilising an on-line pre and post course evaluation tool we offer measurable training solutions showing return on investment in the workplace.

The evaluations and return on investment report deliver important feedback showing the impact of training and relating it to the benefit gained by the organisation.

The Way Forward – 30 Day Personal Action Plan

The post course 30 Day Action Plan is a monthly goal setting tool. The aim is to assist delegates set focused goals to achieve work place and personal objectives and implement skills learnt.

Delegates are encouraged to repeat the process by reviewing past months’ achievements and focusing on the upcoming months objectives.

Post Course Group Training Report

The post course training report covers the facilitator’s observations and feedback on how delegates received the training, motivation, team dynamics and attitude of participants.

The report also makes recommendations helping clients achieve their goals, assisting with change in the workplace and giving ideas for future training development plans.

Training Approach
Our team of expert trainers challenge delegates encouraging active participation through:

  • Role-plays
  • Break-away sessions
  • Relevant business exercises
  • Demonstrations
  • Questionnaires
  • Discussion activities and
  • Case studies

Learners are kept focused and knowledge gained constantly reinforced. Group leaders create a comfortable atmosphere where delegates can evaluate themselves and their skills, generate ideas and plan suitable growth in the workplace.

Delegates use the group’s collective knowledge to explore issues they find relevant, while group leaders keep discussions appropriate and professional.

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On-site Course Offerings

Analytical Sales Mastery

This modular interactive Analytical Sales Mastery workshop teaches the principles...

read more
Brilliant Business Writing Skills [2 Days]

The programme is designed to provide learners with the ability...

read more
Building Positive Business Relationships [1 Day]

In any organisation, the positive management of relationships will ensure...

read more
Business Image and Corporate Etiquette [1 Day]

The way we behave in the business environment and at...

read more
Celebrating Cultural Diversity [1 Day]

Workplace diversity refers to the variety of differences between people...

read more
Chairing a Disciplinary Hearing [1 Day]

This Chairing Disciplinary Hearings programme gives the delegates the knowledge...

read more
Chairing and Managing Business Meetings [1 Day]

The minutes of a meeting are only as good as...

read more
Change Management [1 Day]

Markets and technology are changing. Customers, competitors and staff are...

read more
Coaching & Mentoring [2 Days]

Organisational change management, employee motivation and development, and developing leadership...

read more
Competency Based Interviewing Skills [1 Day]

The Competency Based Interviewing Skills programme is a one-day workshop...

read more
Conflict Management [1 Day]

The programme is designed to identify and manage the resolution...

read more
Critical Thinking Skills [2 Days]

In today’s society, many people experience information overload. We are...

read more
Email Etiquette [1 Day]

In this age of fast changing technology, email is the...

read more
Emotional Intelligence [2 Days]

In today’s business environment Emotional Intelligence and communication skills are...

read more
Essential Assertiveness Skills [1 Day]

The programme is a one-day workshop designed to explore the...

read more
Finance for Non-Financial Managers [2 Days]

The programme is designed to provide Non-Financial Managers with a...

read more
Graduate Induction Training Course Outline

Graduates need to understand exactly what the organisation expects from...

read more
Initiating a Disciplinary Hearing [1 Day]

This Initiating Disciplinary Hearings programme gives the delegates the knowledge...

read more
Making a Positive Difference in the Workplace [1 Day]

The way we behave in the business environment and at...

read more
Managing Diversity in the Workplace [1 Day]

Workplace diversity refers to the variety of differences between people...

read more
Managing Poor Work Performance [1 Day]

The purpose of this programme is to explain the difference...

read more
Managing Time for Results [1 Day]

The Managing Time for Results programme gives delegates the skills...

read more
Mastering Business Communication [2 Days]

Communication is the cornerstone of all our interpersonal relationships and...

read more
Minute Taking for Meetings [1 Day]

The Minute Taking for Meetings workshop has been developed to...

read more
Negotiating for Results [2 Days]

The Negotiating for Results programme focuses on the techniques, structures...

read more
People Management & Leadership [3 Days]

The aim of the People Management and Leadership workshop is...

read more
Perfect Presentation Skills [2 Days]

The ability to present oneself effectively with confidence is one...

read more
Performance Management Skills [2 Days]

Performance Management translates to creating both competence and growth for...

read more
Personal Effectiveness for Business Success [2 Days]

This learning programme is intended for all persons who need...

read more
Personal Financial Management [Half Day]

The Financial Management programme is designed to equip delegates with...

read more
Personal Mastery [2 Days]

Personal and Professional Mastery is the key issue in future...

read more
Problem Solving & Decision Making [2 Days]

Why is it that some people find it easy to...

read more
Professional Report Writing Skills [2 Days]

The programme has been developed to assist delegates to grasp...

read more
Professional Skills for Secretaries & Administrators [2 Days]

Office Professionals of the 21st Century require knowledge, skills and...

read more
Project Management Fundamentals [2 Days]

All employees in an organisation may at times work with...

read more
Providing Emotionally Intelligent Performance Feedback [2 Days]

Twenty-first Century managers are expected to be leaders. Leaders are...

read more
Quality Customer Service [2 Days]

The Quality Customer Service training programme is for delegates to...

read more
Sales Accelerator for Business Development [2 Days]

The Sales Accelerator offers a practical approach for developing and...

read more
Service Excellence [2 Days]

The training programme is for delegates to become more professional...

read more
Service Excellence for Call Centre Agents [2 Days]

The programme will be designed to improve the professionalism of...

read more
Situational Leadership [1 Day]

The aim of the Situational Leadership skills course is to...

read more
Stress Management [1 Day]

Stress management is all about taking charge of your lifestyle,...

read more
Successful Inductions [1 Day]

An employee induction is the process through which new team...

read more
Supervisory Development Programme

To become a competent and confident leader of the future,...

read more
Supervisory Skills for Team Leaders [2 Days]

The purpose of the Supervisory Skills for Team Leaders workshop...

read more
Team Building Workshop [1 Day]

Team building activities increase camaraderie, positive communication, idea sharing, raises...

read more
Team Building Workshop [Half Day]

Team building activities increase camaraderie, positive communication, idea sharing, raises...

read more
Team Effectiveness Year End [1 Day]

Begin your end of year celebrations with this fun and...

read more
Team Effectiveness Year End [Half Day]

Begin your end of year Team Building event with this...

read more
Telephone Excellence [2 Days]

The Telephone Excellence programme covers all key aspects of proper...

read more
The Corporate Receptionist [2 Days]

You only have one chance to make an impression. It...

read more
Train the Trainer [3 Days]

This unit standard will provide recognition for those who facilitate...

read more
Understanding the Disciplinary Process [1 Day]

This programme gives delegates the knowledge and understanding of preparing...

read more
Voice Awareness [2 Days]

The Voice Awareness programme is designed to make participants aware...

read more
Analytical Sales Mastery

This modular interactive Analytical Sales Mastery workshop teaches the principles...

read more
Building Positive Business Relationships [1 Day]

In any organisation, the positive management of relationships will ensure...

read more
Business Image and Corporate Etiquette [1 Day]

The way we behave in the business environment and at...

read more
Celebrating Cultural Diversity [1 Day]

Workplace diversity refers to the variety of differences between people...

read more
Chairing and Managing Business Meetings [1 Day]

The minutes of a meeting are only as good as...

read more
Change Management [1 Day]

Markets and technology are changing. Customers, competitors and staff are...

read more
Critical Thinking Skills [2 Days]

In today’s society, many people experience information overload. We are...

read more
Emotional Intelligence [2 Days]

In today’s business environment Emotional Intelligence and communication skills are...

read more
Finance for Non-Financial Managers [2 Days]

The programme is designed to provide Non-Financial Managers with a...

read more
Graduate Induction Training Course Outline

Graduates need to understand exactly what the organisation expects from...

read more
People Management & Leadership [3 Days]

The aim of the People Management and Leadership workshop is...

read more
Personal Effectiveness for Business Success [2 Days]

This learning programme is intended for all persons who need...

read more
Professional Skills for Secretaries & Administrators [2 Days]

Office Professionals of the 21st Century require knowledge, skills and...

read more
Project Management Fundamentals [2 Days]

All employees in an organisation may at times work with...

read more
Sales Accelerator for Business Development [2 Days]

The Sales Accelerator offers a practical approach for developing and...

read more
Service Excellence [2 Days]

The training programme is for delegates to become more professional...

read more
Service Excellence for Call Centre Agents [2 Days]

The programme will be designed to improve the professionalism of...

read more
Situational Leadership [1 Day]

The aim of the Situational Leadership skills course is to...

read more
Supervisory Development Programme

To become a competent and confident leader of the future,...

read more
Supervisory Skills for Team Leaders [2 Days]

The purpose of the Supervisory Skills for Team Leaders workshop...

read more
Team Building Workshop [1 Day]

Team building activities increase camaraderie, positive communication, idea sharing, raises...

read more
Team Building Workshop [Half Day]

Team building activities increase camaraderie, positive communication, idea sharing, raises...

read more
Team Effectiveness Year End [1 Day]

Begin your end of year celebrations with this fun and...

read more
Team Effectiveness Year End [Half Day]

Begin your end of year Team Building event with this...

read more
The Corporate Receptionist [2 Days]

You only have one chance to make an impression. It...

read more
Train the Trainer [3 Days]

This unit standard will provide recognition for those who facilitate...

read more
Brilliant Business Writing Skills [2 Days]

The programme is designed to provide learners with the ability...

read more
Email Etiquette [1 Day]

In this age of fast changing technology, email is the...

read more
Essential Assertiveness Skills [1 Day]

The programme is a one-day workshop designed to explore the...

read more
Mastering Business Communication [2 Days]

Communication is the cornerstone of all our interpersonal relationships and...

read more
Minute Taking for Meetings [1 Day]

The Minute Taking for Meetings workshop has been developed to...

read more
Negotiating for Results [2 Days]

The Negotiating for Results programme focuses on the techniques, structures...

read more
Perfect Presentation Skills [2 Days]

The ability to present oneself effectively with confidence is one...

read more
Professional Report Writing Skills [2 Days]

The programme has been developed to assist delegates to grasp...

read more
Providing Emotionally Intelligent Performance Feedback [2 Days]

Twenty-first Century managers are expected to be leaders. Leaders are...

read more
Quality Customer Service [2 Days]

The Quality Customer Service training programme is for delegates to...

read more
Telephone Excellence [2 Days]

The Telephone Excellence programme covers all key aspects of proper...

read more
Voice Awareness [2 Days]

The Voice Awareness programme is designed to make participants aware...

read more
Conflict Management [1 Day]

The programme is designed to identify and manage the resolution...

read more
Making a Positive Difference in the Workplace [1 Day]

The way we behave in the business environment and at...

read more
Managing Diversity in the Workplace [1 Day]

Workplace diversity refers to the variety of differences between people...

read more
Managing Time for Results [1 Day]

The Managing Time for Results programme gives delegates the skills...

read more
Personal Financial Management [Half Day]

The Financial Management programme is designed to equip delegates with...

read more
Personal Mastery [2 Days]

Personal and Professional Mastery is the key issue in future...

read more
Problem Solving & Decision Making [2 Days]

Why is it that some people find it easy to...

read more
Stress Management [1 Day]

Stress management is all about taking charge of your lifestyle,...

read more
Chairing a Disciplinary Hearing [1 Day]

This Chairing Disciplinary Hearings programme gives the delegates the knowledge...

read more
Coaching & Mentoring [2 Days]

Organisational change management, employee motivation and development, and developing leadership...

read more
Competency Based Interviewing Skills [1 Day]

The Competency Based Interviewing Skills programme is a one-day workshop...

read more
Initiating a Disciplinary Hearing [1 Day]

This Initiating Disciplinary Hearings programme gives the delegates the knowledge...

read more
Managing Poor Work Performance [1 Day]

The purpose of this programme is to explain the difference...

read more
Performance Management Skills [2 Days]

Performance Management translates to creating both competence and growth for...

read more
Successful Inductions [1 Day]

An employee induction is the process through which new team...

read more
Understanding the Disciplinary Process [1 Day]

This programme gives delegates the knowledge and understanding of preparing...

read more