Categories for Employee Management Programmes

Understanding the Disciplinary Process [1 Day]

This programme gives delegates the knowledge and understanding of preparing for a disciplinary hearing as an Initiator and conducting a disciplinary hearing as a Chairperson. This workshop will allow delegates to investigate the challenges they are facing regarding the implementation of disciplinary action, and to act on it with the correct procedure and preparation. The programme will also allow delegates to conduct hearings and to administer disciplinary principles in a fair and consistent manner.

  • Understanding the reason for progressive discipline in the workplace
  • Understand the purpose and implementation of a Disciplinary code
  • Prepare, investigate and formulate the appropriate charges for a disciplinary hearing.
  • Help collect and prepare evidence in a hearing
  • Understand the responsibilities of an initiator before, during and after a hearing
  • Help with preparing and questioning of witnesses
  • Understanding the purpose of the Chairperson
  • Learn how to conduct and manage the hearing
  • Learn how to take a decision as to sanction
  • Understanding the documentation process of the hearing
The workshop has open access to all individuals who need to prepare for and present evidence during a disciplinary hearing and who need to chair a disciplinary hearing. Tools and skills learnt will enable the individual to be more organised and prepared for the initiating and chairing of a hearing, the questioning of witnesses, the evaluation of evidence presented and determining the appropriate sanction.
  • Module 1: An Introduction to Disciplinary Principles
  • Module 2: Initiating A Disciplinary Hearing
  • Module 3: Chairing Disciplinary Hearings
  • Module 4: Post Hearing Procedure
Performance Management Skills [2 Days]

Performance Management translates to creating both competence and growth for employees. Effective Performance Management incorporates a series of on-going assessments, processes and activities that encourage growth and measure progress in attaining objectives.

This workshop will guide managers to monitor ongoing performance so as to incorporate effective developmental plans or employees. Managing performance comes with greater responsibility for the work output and progress of others. Understanding and applying the Performance Management Cycle is invaluable in maximising human resource potential in the organisation.

Removing the dread of the ‘Performance Review Circus’ by understanding the cooperative relationship between managers and subordinates will prove to be motivating and enlightening for both parties.

Management at all levels should to be able to coach and counsel towards desired outcomes in order to prevent formal disciplinary steps. This workshop will teach the coaching skills essential to perform this role.

  • To enhance leadership strengths by understanding performance management strategies
  • Delivering honest, ongoing, ethical and fair reviews
  • Solving typical performance management issues
  • Knowing when to access HR support and tools
  • Creating a personal development plan to help you grow your performance management skills
  • Evaluate your performance management skills
  • Recognising guidelines for applying performance management strategies
Managers, supervisors, team leaders, department heads.
  • Module 1: Performance Management Overview
  • Module 2: The Law and Performance
  • Module 3: Documented Feedback
  • Module 4: The Phases of Performance Management
  • Module 5: Rating Performance
  • Module 6: Career Development
  • Module 7: Feedback
  • Module 8: Progressive Discipline and Counselling
Managing Poor Work Performance [1 Day]

The purpose of this programme is to explain the difference between issues relating to Ill Health, In Capacity and Poor Work Performance in the workplace. Delegates will learn to determine whether they are dealing misconduct or performance related issues and then which route to follow to address the issues correctly.

  • Identify the difference between Misconduct and Poor Performance
  • Learn how to differentiate between Ill health, Incapacity and Poor work performance
  • Learn how to deal with issues relating to substance abuse in the workplace
  • Learn how to manage and control Absenteeism
  • Understand the consultative process to be followed when dealing with Poor work performance
The workshop has open access to all individuals who need to prepare for and council staff on issues relating to poor work performance. Tools and skills learnt will enable the individual to be more organised and prepared for the consultative process.
  • Module 1: Understanding the difference between Misconduct and Poor Work Performance
  • Module 2: Dealing with Absenteeism and Substance Abuse
  • Module 3: Determining the Disciplinary Route to Follow
  • Module 4: Dealing with Ill-Health, Incapacity and Poor Work Performance
  • Module 5: The Consultative Process
Initiating a Disciplinary Hearing [1 Day]

This Initiating Disciplinary Hearings programme gives the delegates the knowledge and understanding of preparing for a disciplinary hearing as an Initiator. This workshop will allow delegates to investigate the challenges they are facing regarding the implementation of disciplinary action, and to act on it with the correct procedure and preparation.

  • Understanding the Reason for Progressive discipline in the workplace
  • Understand the purpose and implementation of a Disciplinary code
  • Prepare, investigate and formulate the appropriate charges for a disciplinary hearing.
  • Help identify and deal with disciplinary matters at the on set
  • Identify the difference between Misconduct and Poor Performance
  • Help collect and prepare evidence in a hearing
  • Understand the responsibilities of an initiator before, during and after a hearing
  • Help with preparing and questioning of witnesses
The workshop has open access to all individuals who need to prepare for and present evidence during a disciplinary hearing. Tools and skills learnt will enable the individual to be more organised and prepared for the initiating of a hearing, and the questioning of witnesses during the hearing.

  • Module 1: An Introduction to Disciplinary Principles
  • Module 2: The Wheels Start Coming off, What Now?
  • Module 3: Pre Hearing Procedure
  • Module 4: During the Hearing
  • Module 5: Post Hearing Procedure
Competency Based Interviewing Skills [1 Day]

The Competency Based Interviewing Skills programme is a one-day workshop which aims to assist in selecting qualified, successful candidates. Managers will be equipped with current interviewing skills to make their transition from ‘doer’ to ‘manager’ more successful and less stressful. This course will assist to examine your role in building a successful and productive team through proper recruiting, interviewing and hiring practices. You will learn to practice competency based selection techniques that reinforce the importance of relating the interview to the specific job requirements.

  • To learn a systematic and legal approach for evaluating applicants
  • Documenting staff selection procedures
  • Develop accurate and complete job analyses
  • Advertising for shortlist candidates for selection interview
  • Thoroughly review employment applications by developing pre-selection matrices
  • Planning and conducting behaviour based interviews and selection techniques
  • Control the interview
  • Making effective and legally defensible evaluation and hiring decisions
  • Conclude contract with successful candidate and notifying unsuccessful candidates of the result
The course is aimed at managers and interviewing panels in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, and may have more than one team reporting to them. The manager would be responsible for incorporating the correct interviewing policies and procedures of the organisation so as to ensure fairness and consistency across the organisation.
  • Module 1: Planning and Preparation Phase
  • Module 2: Advertising for and Short Listing Candidates for Selection Interview
  • Module 3: Conducting Selection Interviews and Making Employment Decisions
  • Module 4: Conclude the Contract with the Successful Candidate and Notify Unsuccessful Candidates
Chairing a Disciplinary Hearing [1 Day]

This Chairing Disciplinary Hearings programme gives the delegates the knowledge and understanding of conducting a disciplinary hearing as a Chairperson. This workshop will allow delegates to conduct hearings and to administer disciplinary principles in a fair and consistent manner.

  • Understanding the purpose of the Chairperson
  • Understand the law of evidence and how it is applied in a disciplinary hearing
  • Understand the roles and responsibilities of all parties in the disciplinary hearing
  • Learn how to conduct and manage the hearing
  • Learn how to take a decision as to sanction
  • Understanding the documentation process of the hearing
The workshop has open access to all individuals who need to chair a disciplinary hearing. Tools and skills learnt will enable the individual to be more organised and prepared for the chairing of a hearing, the evaluation of evidence presented during the hearing and determining the appropriate sanction.

  • Module 1: An Introduction to Disciplinary Principles
  • Module 2: Evidence
  • Module 3: During The Hearing
  • Module 4: Post Hearing Procedure