Categories for Corporate Life Skills

Personal Financial Management [Half Day]

The Financial Management programme is designed to equip delegates with the basic knowledge, understanding and comprehension of financial stability and viability. It is aimed at assisting in managing finances, while introducing the jargon.
The focus is in cultivating an awareness of impact of financial decisions on cash flow and budgeting. Insurance as well as the responsibility to SARS is also covered.
Delegates are shown the mistakes made when it comes to managing their finances and how to overcome them.
The workshop is highly practical and delegates are given numerous opportunities to apply the principles learnt.

  • Understand budgeting in an improved way
  • Familiarising oneself with financial terminology
  • Setting financial goals and planning accordingly
  • Exploring debt, interest rates and repayment commitments
  • Insurance explained
  • Understanding SARS expectations
Individuals who require a basic understanding of personal financial management and need assistance with budgeting, managing debt, cash flow and input on how to better manage their personal finances.
  • Budgeting
  • Setting Personal Goals & Creating a Financial Plan
  • Talking About the Dreaded “D” Word
  • Insurance
  • SARS
  • Personal Accountability & Commitment Plan
Managing Diversity in the Workplace [1 Day]

Workplace diversity refers to the variety of differences between people in an organisation. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more.

Diversity not only involves how people perceive themselves, but how they perceive others. Those perceptions affect their interactions. For a wide assortment of employees to function effectively as an organisation, human resource professionals need to deal effectively with issues such as communication, adaptability and change. Diversity will increase significantly in the coming years. Successful organizations recognize the need for immediate action and are ready and willing to spend resources on managing diversity in the workplace now.

Managing Diversity is about dealing with our responses and those of others with whom we interact. Diversity is about difference. Difference is part of our human nature.

  • Define the term “culture”
  • Determine and discuss the elements of “culture shock”
  • Explore the phases of “culture shock”
  • Brainstorm strategies for adjusting to new environments and cultures
  • Explore elements of cultural diversity of South Africa
  • Identify situations where differences in values, practices and etiquette create misunderstandings
  • Explore barriers to diversity (e.g. assumptions, prejudice, stereotyping)
Essentially any staff members who are working as part of a team or on a project with team members where they need to understand the importance and sensitivity of communication between people who have different cultural backgrounds. The course will also highlight the working environment and considers gender dominated environments and how to deal with such situations without prejudice, assumptions or stereotyping.
  • Definitions
  • The “Culture Shock” Cycle
  • Exploring Cultural Differences – “Motho ke motho ka batho” – A person is a person through other people!
  • Barriers to Diversity
  • Managing Diversity in the Workplace
  • Celebrate Diversity – A Way Forward
  • Personal Accountability & Commitment Plan
Making a Positive Difference in the Workplace [1 Day]

The way we behave in the business environment and at social events can undermine effective working relationships, as it may be construed as rudeness, disrespectful or an intolerance of people of different cultures and diversity. Business and social etiquette is our behaviour, interactions and understanding of others and contributes to the professional image and perceptions of an individual and company.

This 1 day workshop is designed to provide an understanding of how to project a more professional image to create credibility and respect. It will also help build stronger relationships with coworkers, managers and employees. Proper business etiquette impacts everyone within an organisation. Learn to create a professional image and use business etiquette techniques in a variety of business settings.

  • to give delegates an understanding of the importance of courtesy in business relationships
  • to encourage appropriate behaviour in the workplace
  • to assist delegates to project a professional and positive image
  • to help delegates to relate effectively to colleagues and clients in their own context and workplace
  • to help individuals understand how potentially explosive workplace issues can be diffused by appropriate courteous behaviour
  • to encourage individuals to apply an ethical approach to all their activities in the workplace
The Workplace Professional programme will benefit individuals in non-management positions, who lack
experience or confidence in their interaction with internal and external customers.
  • First Impressions – Lasting Impressions: Business Image
  • Projecting a Positive Image
  • Delegates Tasks: Taking Ownership
  • Are You a Team Player?
  • Personal Accountability & Commitment Plan
Stress Management [1 Day]

Stress management is all about taking charge of your lifestyle, thoughts, emotions and the way you deal with problems. No matter how stressful your life seems, there are steps you can take to relieve the pressure and regain balance.

When living with high levels of stress, you’re putting your entire well-being at risk as it wreaks havoc on your emotional equilibrium, and physical health. It narrows your ability to think clearly, function effectively and enjoy life.

Effective stress management helps break the hold stress has on your life, so you can be happier, healthier, and more productive. The goal of stress management is to lead a balanced work and personal life, with time for relationships, relaxation, and fun and the resilience to hold up under pressure and meet day-to-day challenges.

  • Understand the concept of stress and target stressors in work and life
  • Leverage on positive stress and manage negative stress
  • Identify the causes of stress and its effects on performance, health and happiness
  • Recognise stress symptoms and physical, mental and emotional reactions
  • Manage the effects of stress in the workplace and improve your response towards stress
  • Develop strategies to handle pressure, change negative patterns and reduce stress levels
  • Make lifestyle choices and create action plans for optimal health and well-being
This workshop is valuable for anyone who wants to raise their awareness of their personal stress levels and manage stress their stress more effectively. It is applicable to anyone who is experiencing the effects of stress or who wants to develop personally and professionally in creating life/work balance. This workshop also applies to managers and team leaders who oversee others and function in stressful environments, providing them with practical, personalised ways to manage workplace stress.
  • Module 1: Understanding Stress
  • Module 2: Internal versus External Stressors
  • Module 3: Positive versus Negative Stress
  • Module 4: The Four Common Types of Stress in the Workplace
  • Module 5: Stress Management and Coping Techniques
  • Module 6: Action Planning
Personal Mastery [2 Days]

Personal and Professional Mastery is the key issue in future individual and team performance. It requires support staff, team leaders and managers to assess and apply the knowledge of themselves to understand, motivate and manage people often within situations of conflict and interpersonal differences. This interactive workshop teaches the key principles of success and productivity through personal mastery practice, using skills and steps that need to be consistently applied to positively change personal performance and that of others.

The knowledge can transform personal and working environments to create successful organisations and the people within them and can be used in a personal way or as an aspect of organisational growth and development. This motivational workshop explores life success processes and combines management and leadership theory and practice with elements of personal mastery philosophy, assertiveness, emotional intelligence and life coaching.

  • Demonstrate knowledge and understanding of self to strengthen performance
  • Understand the principles of creating personal power and self-mastery
  • Build a personal development plan for performance through the right thought, belief and action
  • Identify your role, purpose and value within the organisation
  • Deal with conflict and interpersonal differences through assertiveness
  • Motivate staff and promote teamwork through positive attitudes and environments
  • Apply the principles of success in a practical business context
  • Transform personal vision by understanding team dynamics
  • Develop a plan of action to enhance organisational performance
The workshop is designed for team leaders, supervisors, office professionals and people in customer service delivery who are in a position to motivate others. It can also be used for personal development, career and life direction and for team building.
  • Module 1: Understanding Personal Mastery
  • Module 2: Promoting Positive Attitudes
  • Module 3: Working with performance keys (2 DAYS)
  • Module 4: Mastering Assertiveness
  • Module 5: Creating successful team dynamics
  • Module 6: Monitoring the Process