Corporate Life Skills

Corporate Life Skills

Conflict Management (1 Day)

ALIGNED TO UNIT STANDARD ID 114226, NQF LEVEL 5, 8 CREDITS

The programme is designed to identify and manage the resolution of personal conflict between individuals or teams. The main focus is on the workplace, although the same principles can be used elsewhere. Business teams and leaders are equipped with a range of skills and strategies which will help them to manage and resolve the inevitable conflicts which are part of any business process.

WHAT THIS COURSE CAN DO FOR YOU BOOK NOW!

  • Understand the main sources of conflict
  • Analyse and understand the nature of conflicts
  • Describing appropriate techniques to manage conflict
  • Implementing skills and strategies to manage and resolve conflict
  • Develop the confidence to tackle conflict effectively
  • Developing the attributes of a good conflict leader
  • Handling customer complaints

DOWNLOAD the full course outline.

Managing Time for Results (1 Day)

ACCREDITED TO UNIT STANDARD ID 14242, NQF LEVEL 2, 4 CREDITS

The Managing Time for Results programme gives delegates the skills to analyse their personal and team time problems, and to choose and implement solutions which suit their positions and work-styles. This workshop will allow delegates to examine their time management and to select and implement solutions which will assist them in meeting work and personal deadlines.

WHAT THIS COURSE CAN DO FOR YOU BOOK NOW!

  • Planning proactively using time management tools
  • Drawing up and implementing time efficient work plans, daily action plans and diary management
  • Increasing productivity by overcoming procrastination
  • Motivation and productivity
  • Organise, manage and prioritise in terms of urgency and importance
  • The principle of balance between all life aspects to create time and optimize one’s life
  • Planning and following a work schedule and making amendments made where necessary

Testimonials

“The course was excellent and I know how I am going to work differently to achieve maximum results.” ~ Tshidi Khumalo (Smollan Group)
“Excellent course, excellent facilitator” ~ Brenda Roskruge (AME Africa)
“I found the course to be very informative and interesting” ~ June Ross (Deloitte)
“Excellent facilitating skills and good practical examples” ~ Nonkqubela Bantubani (MRC)
“The presentation of the course was excellent and relevant to us – thank you!” ~ Thabisile Memela (Department of Water and Forestry)
“You were brilliantly Exceptional! You impacted greatly on me today, and for the REST of my life! Thank You!” ~ Chrislene Naidoo (UNICEF)

More Testimonials DOWNLOAD the full course outline.

Performance through Personal Mastery (2 Days)

ALIGNED TO UNIT STANDARD ID 13912, NQF LEVEL 3, 5 CREDITS

Personal and Professional Mastery is the key issue in future individual and team performance. It requires support staff, team leaders and managers to assess and apply the knowledge of themselves to understand, motivate and manage people often within situations of conflict and interpersonal differences. This interactive workshop teaches the key principles of success and productivity through personal mastery practice, using skills and steps that need to be consistently applied to positively change personal performance and that of others.

The knowledge can transform personal and working environments to create successful organisations and the people within them and can be used in a personal way or as an aspect of organisational growth and development. This motivational workshop explores life success processes and combines management and leadership theory and practice with elements of personal mastery philosophy, assertiveness, emotional intelligence and life coaching.

WHAT THIS COURSE CAN DO FOR YOU BOOK NOW!

  • Demonstrate knowledge and understanding of self to strengthen performance
  • Understand the principles of creating personal power and self-mastery
  • Build a personal development plan for performance through the right thought, belief and action
  • Identify your role, purpose and value within the organisation
  • Deal with conflict and interpersonal differences through assertiveness
  • Motivate staff and promote teamwork through positive attitudes and environments
  • Apply the principles of success in a practical business context
  • Transform personal vision by understanding team dynamics
  • Develop a plan of action to enhance organisational performance

DOWNLOAD the full course outline.

Problem Solving & Decision Making (2 Days)

This program has been developed in the UK and is based on international best practice

Why is it that some people find it easy to solve tough problems with simple solutions while others find this feat nearly impossible? You’ve no doubt looked at solutions to problems and said, “I should have thought of that.” But you didn’t. The answer is not just creativity, although that certainly helps. Rather, the power to find these creative solutions lies in our ability to search for and find facts that relate to the situation, and put them together in ways that work. As an individual, your facts and knowledge can only go so far. By tapping into the knowledge of others (staff, colleagues, family, or friends), you can expand the range of solutions available to you.

If you are tired of applying dead-end solutions to recurring problems in your company, this workshop should help you reconstruct your efforts and learn new ways to approach problem solving, and develop practical ways to solve some of your most pressing problems and reach win-win decisions.

The programme is designed to identify problems and to make responsible decisions. The main focus is on the workplace, although the same principles can be used elsewhere. Business teams and leaders are equipped with a range of skills and strategies which will help them to manage and resolve the inevitable challenges which are part of any business process.

WHAT THIS COURSE CAN DO FOR YOU BOOK NOW!

  • Increase awareness of problem solving steps and problem solving tools
  • Distinguish root causes from symptoms to identify the right solution for the right problem
  • Thinking outside the box – working towards creative solutions
  • Understand the top ten rules of good decision-making
  • Develop the confidence to tackle problems efficiently and effectively
  • Identifying your own problem solving and decision making style

DOWNLOAD the full course outline.