Essential Assertiveness (1 Day)
What this course can do for you
Understanding the advantage of assertive behaviour compared to passive or aggressive behaviour
Identifying different types of assertive behaviour
Recognising the importance of adapting to different situations where assertive behaviour will be to the person’s and organisation’s advantage
To apply assertive communication with fellow workers
To role-play different assertive techniques to identify strengths and weaknesses
Aligned to SAQA’s Unit Standard ID 9506, NQF Level 4, Credits 4
References
“The course and the trainer were top of the range!” ~ Andre Oliver (Pilot Crushtec SA)
“It was an excellent experience. Please keep it up!” ~ Zandile Shongwe (AFHCO Property Management)
“Thank you! It was an enlightening and excellent course!” ~ Liesie (Innovation Group)
Public Course Dates 2012
JHB: 30 Jan, 26 Apr
PTA: 1 Mar, 24 May
CPT: 22 Feb, 23 May
DBN: 12 Mar, 11 June
Cost
R1900 per person ex VAT
The Rate Includes:
Training manuals
Framed certificates for each delegate
USB Memory stick with electronic resources
Attendance register/evaluation forms
Name cards and pens
“Contact the Coach” – post course support
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