Cultural Diversity (1 Day)

Aligned to SAQA’a Unit Standard 244579, NQF Level 3, Credits 2

Managing Diversity is about dealing with our responses and those of others with whom we interact. Diversity is about difference. Difference is part of our human nature.

Training course objectives for Cultural Diversity

 Define the term “culture”
 Determine and discuss the elements of “culture shock”
 Explore the phases of “culture shock”
 Brainstorm strategies for adjusting to new environments and cultures
 Explore elements of cultural diversity of South Africa
 Identify situations where differences in values, practices and etiquette create misunderstandings
 Explore barriers to diversity


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