Conflict Resolution(1 Day)
What this course can do for you
Understand the main sources of conflict
Analyse and understand the nature of conflicts
Describing appropriate techniques to manage conflict
Implementing skills and strategies to manage and resolve conflict
Develop the confidence to tackle conflict effectively
Developing the attributes of a good conflict leader
Aligned to SAQA’s Unit Standard 114226, NQF Level 5, Credits 8
References
“The training helped me understand the importance of teamwork and its attitude towards the flow of personal and professional growth.” ~ Edlynne Williams (AGB Nielsen)
“I would recommend this course to all as it is an eye-opener in seeing others’ perspectives!” ~ Manana Bosilong (Export Credit Insurance Corporation)
“This course was excellent and came at the right time!” ~ Lauren Smith (Alexander Forbes)
“I really enjoyed this course! The facilitator was amazing, friendly and approachable.” ~ Andiswa Ndlovu (Construction Industry Development Board)
“This was an excellent course. Great role play and analysis.” ~ Ashley Reddy (Tasima)
Public Course Dates 2012
JHB: 8 Feb, 9 May
PTA: 30 mar, 20 June
CPT: 11 Jan, 11 Apr
DBN: 18 Jan, 18 Apr
Cost
R1900 per person ex VAT
The Rate Includes:
Training manuals
Framed certificates for each delegate
USB Memory stick with electronic resources
Attendance register/evaluation forms
Name cards and pens
“Contact the Coach” – post course support
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