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The Importance of Emotional Intelligence in Business

Employers used to focus on intellectual competencies, qualifications, work specific experience and technical knowledge. With the developing need for coaching, mentoring, multi-level leadership and communication skills there has been a shift to employing and developing Emotional Intelligence – the ability to relate to the self and other people. Emotional Intelligence is a key element in […]

People Management and Leadership Skills for Success

Successful ‘Dream Teams’ don’t just happen! It takes time, energy and ongoing commitment to build the individuals in a team. The leadership role involves being a role model, guiding, encouraging and motivating staff. By developing and implementing leadership skills in the workplace you will be able to direct, inspire and influence the behavior of your […]

Project Management Fundamentals

“Trying to manage a project without project management is like trying to play a football game without a game plan.” K. Tate Project Management is the acquired knowledge and skills applied using a formal set of tools and techniques to initiate, plan, execute, monitor, control and close projects. In today’s economy, almost all business lines […]

Supervisory Skills – Motivating Staff and Leading Your Team to Success!

All successful teams share some common characteristics. Cultivate these qualities and they will become a cohesive team capable of leaping tall buildings! Successful ‘Dream Teams’ don’t just happen! It takes time, energy and on-going commitment to build the individuals in a team. The leadership role involves being a role model, guiding, encouraging and motivating staff. […]

Coaching and Mentoring

Coaching and mentoring is working with an individual to achieve speedy, increased and sustainable effectiveness in their lives and careers through focused learning.  The process involves a journey of self-discovery and self-development to improve personal effectiveness.  Twenty-first century organisations benefit from both internal and external coaching and mentoring. External coaching provided by certified professional business and […]

Setting Performance Standards

Create a methodical, predictable and on-going recipe to improve performance, throughout the organisation, by applying the Performance Management Tools and Skills which follow: 1. Clarify the Performance Management Process: Planning and set goals Monitor Develop Review and Rate Reward 2. Identify Performance Management Activities Action Planning: Hiring, internal movement, promotion Goal setting Feedback and developmental […]