Coaching and Mentoring

Coaching and mentoring is working with an individual to achieve speedy, increased and sustainable effectiveness in their lives and careers through focused learning.  The process involves a journey of self-discovery and self-development to improve personal effectiveness.  Twenty-first century organisations benefit from both internal and external coaching and mentoring.

External coaching provided by certified professional business and executive coaches is key in developing management to transform excellent performance to peak performance.

Internal coaching, which is carried out by professionally trained individuals within the organisational structure, can be defined as:

Research has shown that there is a high correlation between the individual development of the employee, business manager and executive and the success of the organisation. Organisations that provide coaching and mentoring have repeatedly stressed the following benefits:

Creating a positive work environment that sustains motivation and achieves successful organisational outcomes.

Creating open communication systems where the employee is able to communicate concerns and receive guidance in a ‘safe’ environment. The coach is able to gauge trends in employees in the organisation and action.

Developing support systems in the organisation by training staff to be emotionally intelligent and providing coaching and project management training programmes to ensure their own growth and the support for their colleagues.

Improvement of Performance Standards as the manager is involved in coaching skills, setting accepted goals and guiding their team to achieve objectives.

Total Quality Management by supporting and helping staff to develop solutions to problems and therefore improving the quality of customer service and care in the organisation.

Flatter Management Structures. Today’s manager has a greater area of control and needs to be more of a coach than a director of specific work activities.

Change Management. We are held back from change by fear. Fear is about losing control. Coaching how to cope with and coaching through change with open communication is vital for employee acceptance and successful organisational transition.

Kwelanga Training now offers individual and team business coaching by experienced, professionally qualified Business Coaches. The developmental needs of executives may vary from managerial effectiveness skills, to leadership and developing and adapting personality traits such as self-esteem, self-awareness, empathy and personal driver factors.

Kwelanga Training also now offers a two day Internal Coaching and Mentoring programme for organisations wanting to provide selected staff with the necessary skills to coach and mentor their fellow colleagues to exceed their personal and work goals.

Kwelanga Training has offices based in Johannesburg, Durban and Cape Town and presents public training courses at corporate venues in:

  • Johannesburg – Southern Sun Hotel, Katherine Street, Sandton
  • Pretoria – Southern Sun Hotel, Arcadia, Pretoria
  • Cape Town: Southern Sun Hotel, Newlands
  • Durban: Hilton Hotel, North Beach
  • Port Elizabeth: Cherry Place, Walmer

On-site training can be presented at any location in Southern Africa, our facilitators will train at your premises

For further information contact:
Julie Shoobridge
Tel: +27 11 704 0720


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